Digital transformation should always be customer-centric. Enhancing the customer experience should be at the heart of any transformation initiative. This involves using digital technologies to better understand customer needs, personalize interactions, and deliver seamless, multi-channel experiences. Improving customer experience can lead to increased satisfaction, loyalty, and ultimately, revenue growth. Agile methodologies enable teams to work more flexibly and respond quickly to changes. Collaborative tools and platforms can facilitate better communication and coordination among team members. For more info click here #StuartPiltchÂ